FAQ

Clear answers before you start.

Everything customers ask about services, pricing, privacy, remote support, and Local AI — answered plainly.

Most important answers

Read these before sharing details or choosing a service.

Trust

Never send passwords, recovery codes, private files, or sensitive records through forms or chat. When those details matter, we arrange a safer review path.

Pricing

Starter Agent from $249 for one repeated task. Growth Agent Team from $749 for one connected workflow. Custom AI Systems are quoted after scoping.

Safety

Remote support is consent-based. Local AI can reduce cloud exposure, but local does not automatically mean secure. Important AI actions stay under your approval.

Response time

We reply within 1 business day with a recommended next step.

Getting started

No. Tell us what is happening, who uses it, what tool or device is involved, and what you want to feel easier or safer. We translate that into a practical plan.

EzToTech focuses on five service areas: AI agents for repetitive work, workflow and tool setup, account/file/password organization, remote tech support, and privacy-focused or Local AI setup.

Request a practical plan. We review the request, ask for only the context needed to understand the job, and recommend a sensible next step. No pressure and no obligation.

Starter Agent is for one repeated task such as a daily summary, reminder, intake, draft, or document summary. Growth Agent Team is for a connected workflow where a few agents work together around one goal. Custom AI System is for larger multi-agent workflows, Local AI, privacy-sensitive setups, or ongoing optimization.

EzToTech is based in the Fresno, California area and works remote-first, so most services are available wherever you are. If a project needs onsite help, we will say so and scope it separately.

Pricing and process

Starter Agent projects start at $249 for one repeated task. Growth Agent Team projects start at $749 for a connected workflow with a small team of agents. Custom AI Systems are quoted individually when the work involves more tools, privacy planning, Local AI, several specialized agents, or ongoing optimization. Every project starts with a clear price or quote before work begins.

A focused project is often scoped for about 1–2 weeks after the workflow is understood. More complex systems can take longer. We tie the timeline to the actual scope instead of guessing upfront.

We will say so. Sometimes the better fix is a clearer folder structure, a safer sign-in routine, a better form, or written setup notes before any AI or automation is added.

We hand over clear notes, explain realistic limits, and identify what to watch. If the workflow needs tuning after real use, we can scope follow-up support or changes separately.

Sometimes. Some workflows use tools, subscriptions, or AI services that have their own monthly or usage costs. We name any expected ongoing costs before work begins so there are no surprise fees, and we prefer the simplest setup that does the job.

Yes. Workflows are built in your accounts and tools wherever possible, and you receive the setup notes and documentation. You are not locked into EzToTech to keep using what was built.

The first version is tested against the agreed scope with real examples, and we adjust it within that scope based on your feedback. If something is not working the way it should, we will say so plainly and recommend the practical next step — including simplifying or stopping.

Privacy, passwords, and private files

No. Do not send passwords, private files, recovery codes, financial records, or sensitive customer data through the form or chat. If those details are needed, we arrange a safer review path.

We will never ask you to put passwords, recovery codes, payment card numbers, IDs, private file contents, medical details, or sensitive customer records in a contact form. A short description of the issue is enough to start.

We avoid seeing passwords when possible. We can guide you while you type your own password, help set up a password manager, and review recovery options without asking you to share secret details in writing.

Yes. We can help plan folder structure, backups, sharing rules, and approved working folders. We limit access to what the project requires and confirm boundaries before reviewing sensitive material.

We design for least access and clear approval, but no setup is private by magic. Some projects use your existing accounts or approved cloud tools. Sensitive workflows need a scope, hardware, and security review before anything is connected.

EzToTech does not use your data to train AI models. Third-party AI tools have their own policies, so during scoping we prefer tools and settings that do not train on your content, and we review this before anything is connected. Local AI setups can reduce this exposure further.

Remote support and screen sharing

Yes. Remote support can help with computers, phones, Wi‑Fi, printers, smart TVs, email, accounts, apps, updates, and everyday troubleshooting when the issue can be handled safely from a distance.

We use a consent-based session, explain what we are doing, and avoid unnecessary access. You can end the session. Sensitive account changes should still be reviewed by you before anything is saved or shared.

Remote support is for issues that can be handled safely by phone, video, or screen share. Some hardware failures, internet provider outages, warranty issues, legal or financial decisions, or high-risk account recovery steps may need an onsite technician, provider, or specialist.

Not by default. If a recording would be useful for training or follow-up, we ask first and explain what would be captured. You can say no.

Yes. A trusted family member, caregiver, or staff member can join for context, accessibility, or follow-up notes.

We will explain what we found and suggest the next practical step. That may be an onsite technician, device replacement, internet provider support, warranty service, or a safer onsite option.

Local AI and approval points

An AI agent is a focused setup for a specific repeatable task, such as drafting replies, sorting requests, summarizing information, or preparing next steps. It should support people, not replace judgment.

Often, yes — if the goal, hardware, and model options fit. Local AI can be useful for private document questions, document review, drafting, notes, and some creative experiments. Cloud services are included only if you approve them.

Not automatically. Local, on-premises, or self-hosted setup can reduce how much data leaves your equipment, but privacy still depends on the setup, tools, model, permissions, sync settings, backups, network access, user habits, updates, and any approved cloud pieces.

You do. Sensitive sends, shares, purchases, account changes, customer-facing messages, and high-impact decisions should require clear approval. We build those review points into the workflow.

AI can be wrong, incomplete, or too confident. We design important actions with review points, test with real examples, and adjust the workflow based on corrections rather than trusting it blindly.

Non-technical and senior support

Yes. We keep the pace calm, explain what is happening, and leave practical next steps. The goal is confidence, not making anyone feel behind.

Often, yes. We can assess common business and home tools before you commit. If a tool cannot connect safely or directly, we explain the tradeoffs and alternatives.

Still have questions?

Tell us what feels messy or risky. We’ll recommend a practical next step.

Request a practical plan